A focused release for beauty & service businesses in Singapore, stronger payment recovery on retail POS, and smoother day-to-day operations across inventory and admin.
Service Business (Beauty / Wellness) #
Smarter front desk calendar #
- Switch between staff view and room view in the daily schedule
- Click an empty time slot to create a booking instantly
- Optional room assignment when creating or editing appointments
- Schedule hours now follow each store’s opening hours
- Appointment details stay tucked away until you select a booking
Clearer booking status at a glance #
- Colour-coded appointments by status (confirmed, in service, completed, cancelled, no-show, online booking, and more)
- Customise status colours per store
- Room colours on the schedule for faster recognition
- Quick filters for every booking status
Faster guest handling #
- Add a new walk-in guest while creating a booking — saved to your member list automatically
- Online bookings from the customer booking page are clearly marked
Staff & room management #
- Control which staff accept online vs in-store bookings
- Assign which services each staff member can perform
- Staff availability statuses (on duty, leave, and related states)
- Link staff to commission plans
Sell services and products together #
- Ring up retail products at the service desk during checkout
- Product sales connect cleanly with the rest of your order and inventory flow
Membership & points #
- Earn points automatically at service checkout based on member tier
- Redeem points for discounts at the front desk
- Configure how points convert to cash value in settings
- Member profiles show your member list more clearly for daily use
Commission #
- Group commission rules into plans
- Set separate rules for services and products
- Assign plans to staff and review commission reports more easily
Inventory #
- New Purchase Orders workflow: create, confirm, receive, and cancel
- Completes the stock loop for retail, F&B, and service stores that sell products
Retail POS #
- Last transaction recovery from the payment terminal — if the POS loses power or network mid-payment, staff can retrieve the last approved transaction and restore the order
- Payment reversal options verified for terminal acceptance testing
Admin experience #
- Collapse or expand the left menu to give the front desk more screen space
- Store setup flow improved so business type (retail / service) is protected from accidental changes
Reliability #
- Safer cloud upgrades with smoother database updates
- Broader end-to-end checks across booking, checkout, inventory, orders, and reports
Coming next #
- Tighter link between walk-in billing and the calendar (room + time)
- WhatsApp notifications once messaging is configured
PosVox — built for modern retail and service businesses in Singapore and beyond.
PosVox 更新说明 — 2026年7月21日 #
本次更新重点面向新加坡美业与服务业门店，同时强化零售收银的支付恢复能力，并完善进销存与后台日常操作体验。
服务业（美业 / 养生） #
更聪明的前台日程 #
- 日视图支持在技师视角与房间视角之间切换
- 点击空白时间格即可快速新建预约
- 创建或编辑预约时可选择房间（可不选）
- 日程时间范围自动跟随门店营业时间
- 预约详情默认收起，选中后再展开，界面更干净
状态一目了然 #
- 预约色块按状态着色（已确认、服务中、已完成、已取消、未到店、线上预约等）
- 各门店可自定义状态颜色
- 房间颜色显示在日程中，识别更快
- 提供完整状态筛选，方便前台快速切换查看
更快接待新客 #
- 建约时可一键新增临时顾客，自动写入会员资料并回填
- 客户线上预约会清晰标识来源
技师与房间管理 #
- 可分别控制技师是否接受线上预约与到店预约
- 可为每位技师指定可服务项目
- 支持技师状态管理（在岗、请假等相关状态）
- 技师可关联提成方案
服务与商品一起卖 #
- 服务台结账时可同时销售零售商品
- 商品销售与订单、库存流程打通
会员与积分 #
- 服务结账按会员等级自动累计积分
- 前台结账支持积分抵扣
- 可在设置中配置积分兑换现金比例
- 会员档案更便于日常查找与使用
提成管理 #
- 提成规则支持方案分组
- 服务与商品可分别设置提成规则
- 技师可关联方案，提成报表更易查看
进销存 #
- 新增采购单流程：创建、确认、收货、取消
- 补全库存闭环，适用于零售、餐饮及兼售产品的服务门店
零售收银 #
- 支持从支付终端查询并恢复最近一笔已批准交易——收银过程中若断电或断网，仍可找回交易并补回订单
- 相关冲正能力已完成验收场景核验，可配合终端联调
后台体验 #
- 左侧菜单可一键收起 / 展开，前台操作更专注
- 开店引导流程优化，避免门店业态被误改
稳定与可靠 #
- 云端升级更安全顺畅
- 覆盖预约、结账、库存、订单与报表等链路的更全面验证
即将推出 #
- 到店开单与日程（房间、时间）更紧密联动
- WhatsApp 通知（完成消息通道配置后开放）
PosVox — 为新加坡及海外现代零售与服务业门店而建。